An amateur cable replacement attempt left the customer’s overhead door badly off track on one side.
Both cables had to be unspooled, and the team also checked the springs and tracks for stress damage caused by the break. With that taken care of, the team raised the door off the tracks and slid it back into place before lubricating the spools and installing the new lift cables properly.
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* $29 service call - deducted from the service
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